Managed IT
Microsoft 365 backup
Microsoft keeps your service running. Backing up your data is your responsibility.
Multiple
Backups taken every day
Minutes
To restore a deleted mailbox or folder
Separate
Storage, outside your Microsoft tenant
Overview
This is the single most common misunderstanding we come across. Microsoft guarantees the availability of the service, not the safety of what you put in it. Delete a mailbox, empty a SharePoint library, or have a member of staff wipe a folder in OneDrive, and once the short retention window closes that data is gone.
A dedicated Microsoft 365 backup takes an independent copy of your email, files, Teams content and SharePoint sites, held separately from your tenant, so a mistake or a malicious deletion is a five minute restore rather than a permanent loss.
What's included
How we deliver microsoft 365 backup
Exchange Online mailboxes
Mail, calendars and contacts backed up multiple times a day, including shared and archive mailboxes.
SharePoint and OneDrive
Document libraries, version history and permissions captured so a whole site can be rebuilt if needed.
Microsoft Teams
Channel conversations and the files behind them, which live in places most people never think to check.
Point-in-time restores
Recover a single email, a folder, or an entire user's data as it existed on a chosen date.
Leaver protection
Keep a former employee's data safely without paying for their licence indefinitely.
Monitored daily
We check the backups run and investigate failures — an unchecked backup is not a backup.
How it works
What happens when you get in touch
Scope your data
Mailboxes, shared mailboxes, SharePoint sites, OneDrive and Teams all accounted for.
Connect and seed
The first full backup runs in the background with no disruption to anyone working.
Daily monitoring
We check the jobs complete and chase failures — an unchecked backup is not a backup.
Test restores
Periodic restores prove the data comes back, before you ever need it in anger.
Who it suits
This is usually the right fit for
- Any organisation using Microsoft 365 for email or file storage
- Businesses with regulatory or client obligations around record keeping
- Companies who have already had a close call with deleted data
Common questions
Questions we are asked about this
Doesn't Microsoft back up my data already?
Microsoft guarantees the service is available. Recovering data you or a member of staff deleted past the retention window is your responsibility.
What about someone who has left?
We keep their data safely in the backup so you can release the licence rather than pay for it indefinitely.
How far back can you restore?
Retention is set to suit you — commonly unlimited for as long as the service is active.
Interested in microsoft 365 backup?
Tell us what's frustrating you and we'll tell you honestly what we'd do about it. No jargon, no pressure, no lengthy sales process.