Managed IT services · Birmingham, Worcestershire and the West Midlands
IT that quietly works,
so your team can get on
We are the outsourced IT department for businesses with one to fifty users — support, Microsoft 365, security, backups and hardware handled by one team that knows your whole setup.
Same-day response
Most issues fixed remotely in minutes.
1–50 user businesses
Built for organisations your size.
Security by layers
From essentials up to managed MDR.
25 years experience
Advice you can actually act on.
Who we are
A complete IT department, without the headcount
PCX IT is a managed service provider. That means we don't just fix things when they break — we own your technology end to end: buying the equipment, setting up Microsoft 365 Business Premium with Intune and SharePoint, keeping the network and firewall healthy, protecting the data and training the people using it.
Nearly 25 years of doing this has taught us that good IT starts with understanding a business, not with selling it products.
- One supplier for support, security, cloud and hardware
- Fixed monthly cost, so budgeting is predictable
- Plain-English advice and reporting, no jargon
- Local engineers who will come to site when it matters
What we do
Core services, described honestly
Everything below is delivered by our own team. Pick the pieces you need, or hand us the lot as a managed agreement.
What customers say
96 five-star reviews, and counting
“We moved to PCX after years of chasing our old provider. Everything is answered the same day and we finally understand what we're paying for.”
Managing Director, professional services
“They replaced our server, sorted the wireless across the whole unit and did it over a weekend so we lost no production time.”
Operations Manager, manufacturing
“The Microsoft 365 migration was seamless and the security training has genuinely changed how our team treats suspicious emails.”
Practice Manager, healthcare
Get started
Let's get the ball rolling
Fill in the form or use the details below and we'll ring you back to talk through what you've got and what would actually help.
- 01527 395750
- Monday to Friday, 8:30am – 5:30pm
- hello@pcxit.com
Let's talk about your IT
Tell us what's frustrating you and we'll tell you honestly what we'd do about it. No jargon, no pressure, no lengthy sales process.