Security & compliance
EDR and MDR
Detection, investigation and response — not just a warning nobody reads.
24/7
Monitored response with MDR
Seconds
To isolate an affected machine
Full timeline
Forensic record for insurers
Overview
Traditional antivirus asks a simple question: have I seen this file before? Endpoint Detection and Response asks a better one: is this behaviour normal? It watches what processes actually do, so a novel piece of ransomware is caught by its actions rather than its signature — and it keeps a record of how an incident unfolded.
Managed Detection and Response adds the part most small businesses cannot provide themselves: people watching the alerts around the clock, investigating what matters and isolating a compromised machine while you sleep.
What's included
How we deliver edr and mdr
Behavioural detection
Suspicious process activity, encryption attempts and privilege escalation spotted as they happen.
Automated containment
An affected device isolated from the network within moments to stop a problem spreading.
24/7 monitored response
With MDR, a security team triages alerts out of hours and acts, rather than leaving them for Monday morning.
Forensic timeline
A clear record of what happened, on which machine and how, which matters for insurers and regulators.
Tiered options
Choose EDR where you have the appetite to manage alerts, or MDR where you want it handled entirely.
Integrated with your support
Detections come to the same team that knows your systems, so remediation starts immediately.
How it works
What happens when you get in touch
Deploy to endpoints
Rolled out across servers, laptops and desktops alongside your existing protection.
Tune the baseline
Normal behaviour for your business learned, so alerts mean something rather than crying wolf.
Detect and contain
Suspicious behaviour caught in the act, with automatic isolation of the affected device.
Investigate and report
With MDR, a security team triages and acts out of hours, then hands us a clear timeline.
Who it suits
This is usually the right fit for
- Businesses that could not absorb several days of downtime
- Organisations with compliance, insurance or contractual security requirements
- Companies already running essential protection and ready for the next layer
Related services
Common questions
Questions we are asked about this
What is the difference between EDR and MDR?
EDR is the technology that detects and contains. MDR adds people watching and acting on those alerts around the clock.
Do we still need antivirus?
EDR replaces traditional antivirus in most cases, since it does everything signature scanning does and rather more.
Will it stop ransomware?
It catches the behaviour early and isolates the machine, which is the difference between one device and the whole network.
Interested in edr and mdr?
Tell us what's frustrating you and we'll tell you honestly what we'd do about it. No jargon, no pressure, no lengthy sales process.